IT – Business Process Management
- The domestic market revenue is expected to outperform the export growth in FY16, driven primarily by improvement in macro-economic environment coupled with various new initiatives by Indian government such as launch of ‘Digital India’ program.
- Disruptive technologies such as SMAC (Social, Mobile, Analytics and Cloud) and growing digitization trend will fuel the industry’s growth in the near future.
- Cloud represents the largest opportunity under SMAC; is expected to reach between US$ 650-700 bn by 2020.
- The retail e-commerce market, although presently at a nascent stage, is expected to get bigger in the near future driven by increasing penetration of Internet and increasing usage of smart devices for performing transactions.