• How are GCCs evolving from execution centers to owners of strategic and innovative outcomes, and what enables or constrains this shift?
• How are GCCs influencing enterprise-wide product roadmaps, platform strategies, and patent pipelines? Can you share examples where GCC-led innovation has shaped global business outcomes?
• How are next generation technologies (cloud, data platforms, digital engineering, automation, emerging tech) enabling faster product innovation and IP creation in GCCs?
• As GCCs gain greater autonomy, how are data privacy, data ownership, and trust being embedded into product and platform design?
• As GCCs transition into product owners and strategic partners, what new or emergent risks arise from this changing business model? (IP exposure, accountability, regulatory risk, commercial risk, brand impact) and how are enterprises redefining governance, decision rights, and accountability to manage them?  

Proposed Moderator: Ajay Mahashur, Director Sales, Dun & Bradstreet India

Panelist:

• Krishna Kabra, India Country Head GCC, Orange Business Services
• Puneet Wadhwa, Country Head, Director, Hatch
• Vivek Gaur, Country Head & Managing Director, Colt India’s

• Which AI use cases are delivering the most measurable impact across efficiency, cost, revenue growth, innovation, and customer outcomes in GCCs today? (Context with real examples)
• How are GCCs prioritizing and curating the right data for specific AI use cases, especially those driving growth, innovation, and enterprise impact? (data relevance, usecase alignment, business value)
• As AI scales across geographies, how are GCCs managing fragmented data landscapes legacy systems, regional data silos, and crossborder data constraints to enable enterprisewide AI impact? (data fragmentation, integration, and global scale)
• As AIled autonomy increases, where must human oversight remain critical to manage operational, regulatory, and reputational risk?
• How are GCCs moving from isolated AI initiatives to enterprise-wide platforms that consistently scale productivity, innovation, and reuse across functions and regions?
• How should enterprises measure success of AI initiatives across efficiency, growth, innovation velocity, and longterm business impact?

Proposed Moderator: Souma Kanti Paul, Director Data & AI, Dun & Bradstreet India

Panelists:

• Vipul Soni, VP AI Application Engineering & Ops, GCC Head, Maccain Foods
• Sushant Bhushan, Global Leader - Data, Insight & AI and India GCC Leader, Circle K
• Chetan Hingu, Country Head - GCC & Value Business, Alliances, AMD

• How are GCCs designing multilocation and global delivery models to scale with speed and resilience?
• What role do infrastructure and real estate strategies play in enabling flexible, future ready GCC expansion while supporting evolving workforce models and employee experience?
• As GCCs expand globally, how are leaders planning talent scalability hiring, leadership depth, and capability readiness across new and existing locations?
• How are GCCs managing M&A integration when acquired or merged centers operate across different locations and geographies? (Operating models, talent integration, culture, and continuity)
• How are Tier2 ecosystems and hybrid work models strengthening talent resilience and continuity at scale?

Moderator: Umang Sood, Senior Sales Leader, Dun & Bradstreet India

Panelists:

• Mayank Sharma, Regional Lead, APAC, Google
• Aditi Shukla, Head of India Shared Services and Country Head India, AXA XL
• Supriya Kaul, Global IT GCC & Transformation Leader, CNH Industrial
• Aditya Patni, Partner, Khaitan & Co
• Tarun Sharma, Senior VP Marketing, Matrix Comsec
• Naveen Aggarwal, Chief Growth Officer, Redbrick Offices