Dun & Bradstreet GCC Conclave Delhi | Empowering Global Growth

About the Event – ‘GCC Summit 2025’

Global Capability Centers (GCCs) are revolutionizing global business by driving innovation, boosting efficiency, and unlocking new growth. From IT and R&D to analytics and customer support, GCCs centralize critical functions, delivering scale, flexibility, and cost savings.

India stands at the forefront, with over 1,600 GCCs – projected to hit 2,400 by 2025 – fueled by a vast talent pool and competitive costs. US companies lead the charge, making up 60% of India’s GCCs, contributing to a staggering $60 bn in expected revenue. With 1.66 mn+ professionals already employed, India’s GCC boom is powering the future of global enterprises.

With this context, Dun & Bradstreet is excited to unveil the grand summit of, ‘Dun & Bradstreet GCC Summit 2025’ on the theme ‘Harnessing India’s Capabilities for Global Growth’ on 26^th September 2025 at Hotel Taj Mahal, New Delhi, from 9 am onwards.

The summit will be attended by 150+ key representatives senior finance, legal, and HR heads, GCC heads, technology leaders, and industry experts from various organizations across India.

About the Report

An exclusive report analyzing key trends and industry game changers shaping the future of India’s GCC ecosystem, designed to help businesses prepare for future challenges and opportunities.

The report will feature:

Key insights on GCC ecosystem in India
Emerging Trends Shaping the Future
Opportunities for GCCs in India
Success Stories and Case Studies
Experts’ ‘Future Thoughts’
Listings of India’s Leading GCCs
Future Scenarios and Recommendations

The Dun & Bradstreet report will be circulated among senior leading corporates, Government ministries, among other leading corporates in India and abroad.

The report will be circulated through digital platforms, and it will also be made available for download on Dun & Bradstreet’s website.

Agenda

Time

Details

09:00 – 10:00 am Registrations

10:00 – 10:15 am Welcome Address by Dr. Arun Singh, Global Chief Economist, Dun & Bradstreet Dun & Bradstreet India

Track 1: Innovation Hub

10:15 – 10:35 am Keynote Session: Beyond Boundaries: Indian GCCs as Global Innovation Leaders

By GCC Head of a leading Indian GCC (Expertise – Innovation leadership, Global perspective, Cross-Functional knowledge)

10:35 – 11:20 am Panel Discussion: The Tech-Driven Engines of Reinvention

Role of GCCs in driving digital transformation
Harnessing GenAI and automation to boost efficiency in GCC operations
The value addition of cloud: GCC-as-a-service
Navigating the transformation of healthcare & life sciences through GCC innovations
How GCCs are unlocking the power of data and analytics in product engineering and design thinking?

Session Moderator: Mukesh Kumar Jain, Senior Director, Sales, Dun & Bradstreet India

Sushant Bhushan, Head of India Business Centre, Circle K
Rajesh Puneyani, Vice President & Managing Director, Kenvue Solutions India
Raja Jamalamadaka, Head GCC, Roche Digital Center

Track 2: The Talent Factory

11:20 – 11:40 am Keynote Session: Empowerment and Growth: Shaping the Future-ready Workforce in GCCs

Effective approaches to empower employees in GCC
Modernizing the job architecture to align with future roles
Cultivating future leaders through targeted talent development
The role of mentorship in nurturing talent within GCC environment

11:40 – 12:00 am Keynote Session: Governments’ supportive role in driving the growth of GCCs

Supportive policy frameworks and human capital development for diverse workforce
Promoting innovation, digital transformation, and infrastructure development in GCCs
Catalyzing employment growth and economic prosperity

12:00 – 12:15 pm Networking break

Track 3: Risk Assessment

12:15 – 01:00 pm Panel Discussion: Strategic Risk Management in GCCs for Enhanced Resilience

Identifying and evaluating key risks specific to GCC operations
Implementing robust risk mitigation frameworks and best practices
Leveraging technology and data analytics for proactive risk assessment
Case studies on successful risk mitigation strategies in GCCs.

Session Moderator: Hitesh Sethi, Senior Director, Analytics & Business Advisory, Dun & Bradstreet India

Panel Composition:

Paras Pariikkh, Country Head India, ACA Group
Aman Malhotra, Global Black Belt – Security & AI, Asia TZ, Microsoft

The Road Ahead

01:00 – 01:20 pm Fireside Session: The Next Chapter of GCCs in India

Redefining boundaries – The expansion to Tier-2 cities
The GCC Boom – Unlocking real estate’s golden opportunity
The growth in the GCC talent pool
Exploring the digital-first approach and comprehensive startup ecosystem

Session Anchor: Govind Joshi, Vice President and Chief Operating Officer, Dun & Bradstreet India

01:20 – 01:30 pm Keynote address by Mr. Avinash Gupta, Managing Director & CEO – India, Dun & Bradstreet

01:20 – 01:25 pm Launch of "Rethinking the Future of Global Capability Centers (GCC)"

01:25 – 01:35 pm Felicitation ceremony

01:35 pm onwards Networking Lunch

Our Partners

Branding Partner

Get in Touch

Dun & Bradstreet Information Services India Pvt. Ltd.

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