Dun & Bradstreet GCC Conclave Delhi | Empowering Global Growth

About the Event – ‘GCC Summit 2025’

Global Capability Centers (GCCs) are revolutionizing global business by driving innovation, boosting efficiency, and unlocking new growth. From IT and R&D to analytics and customer support, GCCs centralize critical functions, delivering scale, flexibility, and cost savings.

India stands at the forefront, with over 1,600 GCCs – projected to hit 2,400 by 2025 – fueled by a vast talent pool and competitive costs. US companies lead the charge, making up 60% of India’s GCCs, contributing to a staggering $60 bn in expected revenue. With 1.66 mn+ professionals already employed, India’s GCC boom is powering the future of global enterprises.

With this context, Dun & Bradstreet has unveiled the grand summit of, ‘Dun & Bradstreet GCC Summit 2025’ on the theme ‘Harnessing India’s Capabilities for Global Growth’ on 26^th September 2025 at Hotel Taj Mahal, New Delhi, from 9 am onwards.

The summit has been attended by 150+ key representatives senior finance, legal, and HR heads, GCC heads, technology leaders, and industry experts from various organizations across India.

About the Report

An exclusive report analyzing key trends and industry game changers shaping the future of India’s GCC ecosystem, designed to help businesses prepare for future challenges and opportunities.

The report features:

Key insights on GCC ecosystem in India
Emerging Trends Shaping the Future
Opportunities for GCCs in India
Success Stories and Case Studies
Experts’ ‘Future Thoughts’
Listings of India’s Leading GCCs
Future Scenarios and Recommendations

The Dun & Bradstreet report has been circulated among senior leading corporates, Government ministries, among other leading corporates in India and abroad.

The report will be circulated through digital platforms, and it will also be made available for download on Dun & Bradstreet’s website.

Our Speakers

Sushant Bhushan
Global Leader – Data & Analytics and India GCC Leaders
Circle K

Chirag Buch
Global Service Delivery Leader
Mercer India

Paras Pariikkh
Country Head India
ACA Group

Varad Garg
Enterprise Technologist
Dell Technologies

Nilesh Kulkarni
Executive Advisor - AI-First Software Engineering Transformation & GCC
Thoughtworks

Venkatesh Raman Prasad
Partner
JSA Advocates & Solicitors

Hitesh Arora
EVP & Business Head - Purple Fabric
Intellect Ai

Kamal Kashyap
Director - Storage Business Unit
Hewlett Packard Enterprise

Pankaj Kakkar
Managing Director
Symplr

Raghunath Basavanahalli
Chief Business Officer
NimbleWork

Vinay Saxena
Senior Director
Capgemini

Salil Kumar
Director Marketing and Business Management
CRC Group

Aditya Hans
Partner
Dhruva Advisors LLP

Ajay Mani
Vice President - Client Engagement
Orion Innovation

Ashish Jaitly
Executive Director & CEO – Global Technology Business
Ebix

Amit Sharma
Director of Technology
Cavisson Systems

Swati De
Joint Managing Director
Interra IT

Deepak Malkani
Co-founder and Director
IndusGuru

Pankaj Jathar
Chief Executive Officer
NIIT Ltd.

Avinash Gupta
Managing Director & CEO – India
Dun & Bradstreet

Arun Singh
Global Chief Economist
Dun & Bradstreet

Govind Joshi
Vice President & Chief Operating Office
Dun & Bradstreet India

Mukesh Kumar Jain
Senior Director Sales
Dun & Bradstreet India

Agenda

Time

Details

09:00 – 10:00 am Registrations

10:00 – 10:15 am Welcome Address by Dr. Arun Singh, Global Chief Economist, Dun & Bradstreet Dun & Bradstreet India

Track 1: Innovation Hub

10:15 – 10:25 am Keynote Address: The Age of Continuous Reimagination: Architecting the Future with AI by Hitesh Arora, EVP & Business Head - Purple Fabric, Intellect Ai

10:25 – 10:35 am Keynote Session by Beyond Boundaries: Indian GCCs as Global Innovation Leaders Pawan Sachdeva, Managing Director, Carelon Global Solutions

10:35 – 10:45 am Keynote Address on Innovate, Scale, Lead: The Dell Tech Advantage for GCCs by Varad Garg , Enterprise Technologist, Dell Technologies

10:45 – 11:30 am Panel Discussion: The Tech-Driven Engines of Reinvention

Role of GCCs in driving digital transformation
Harnessing GenAI and automation to boost efficiency in GCC operations
The value addition of cloud: GCC-as-a-service
Navigating the transformation of healthcare & life sciences through GCC innovations
How GCCs are unlocking the power of data and analytics in product engineering and design thinking?

Session Moderator: Mukesh Kumar Jain, Senior Director, Sales, Dun & Bradstreet India

Panelist:

Sushant Bhushan, Global Leader – Data & Analytics and India GCC Leaders, Circle K
Chirag Buch, Global Service Delivery Leader, Mercer India
Nilesh Kulkarni, Executive Advisor - AI-First Software Engineering Transformation & GCC, Thoughtworks
Kamal Kashyap, Director - Storage Business Unit, Hewlett Packard Enterprise
Raghunath Basavanahalli, Chief Business Officer, NimbleWork
Ajay Mani, Vice President - Client Engagement, Orion Innovation

Track 2: Talent, Culture, and Governance

11:30 – 12:00 pm Panel Discussion: Empowering the next wave of GCCs: Talent, Culture & Governance

Develop inclusive leadership pipelines through targeted programs
Shift to skills-based workforce planning to build future-ready talent
Institutionalize mentorship to accelerate growth and retention
Align flexible policies with a culture of empowerment and diversity
Embed governance frameworks that balance compliance with innovation
Leverage India’s regulatory and policy momentum to scale GCC value creation

Session Moderator: Vipul Oberoi, Director - Learning & Economic Insights Group, Dun & Bradstreet India

Panelist:

Pankaj Kakkar, Managing Director, Symplr
Vinay Saxena, Senior Director, Capgemini
Pankaj Jathar, Chief Executive Officer, NIIT Limited
Salil Kumar, Director Marketing and Business Management, CRC Group
Aditya Hans, Partner, Dhruv Advisors LLP
Deepak Malkani, Co-Founder and Director, IndusGuru

12:00 – 12:15 pm Networking break

Track 3: Risk Assessment

12:15 – 01:00 pm Panel Discussion: Strategic Risk Management in GCCs for Enhanced Resilience

Identifying and evaluating key risks specific to GCC operations
Implementing robust risk mitigation frameworks and best practices
Leveraging technology and data analytics for proactive risk assessment
Case studies on successful risk mitigation strategies in GCCs.

Session Moderator: Preeta Misra, Senior Director – Credibility & Business Insights Group, ESG and SME, Dun & Bradstreet India

Panelist:

Paras Pariikkh, Country Head India, ACA Group
Ashish Jaitly, Executive Director & CEO – Global Technology Business, Ebix
Amit Sharma, Director of Technology, Cavisson Systems
Venkatesh Raman Prasad, Partner, JSA Advocates & Solicitors
Swati De, Joint Managing Director, Interra IT

The Road Ahead

01:00 – 01:25 pm Keynote address by Shri Vijay Kiran Anand, IAS, CEO Invest UP and Secretary, Department of Infrastructure & Industrial Development, Government of Uttar Pradesh

01:25 – 01:30 pm Launch of report "Rethinking the Future of Global Capability Centers"

01:30 – 01:40 pm Felicitation ceremony

01:40 pm onwards Networking Lunch