About ‘GCC Summit 2026’

India’s Global Capability Centers (GCCs) have evolved from delivery and support functions into integral components of global enterprise strategy. With expanding mandates across technology, innovation, data, AI, cybersecurity, and product development, GCCs are increasingly contributing to enterprise wide value creation and decision making. As global organisations navigate heightened complexity, rapid technological change, and the need for resilient operating models, GCCs in India are playing a critical role in driving transformation at scale. This evolution also brings sharper focus on future ready talent, leadership development, scalable infrastructure, and governance frameworks that can support long term growth.

Against this backdrop, Dun & Bradstreet’s GCC Summit 2026 brought together GCC leaders, senior corporate executives, policymakers, and ecosystem partners to explore the structural shifts shaping the next phase of GCC growth in India.

2

Editions

10+

Knowledge Sessions

10+

Sponsors

20+

Speakers

Theme of the Summit – Smart, Skilled and Scalable: India’s Blueprint for the Next GCC Era

The Summit focused on three interconnected pillars defining the future of GCCs

Smart

Leveraging advanced technologies, AI, and automation to drive enterprise level innovation and strategic impact.

Skilled

Building deep, future ready talent and leadership capabilities aligned with global enterprise needs.

Scalable

Designing resilient, multi location GCC operating models supported by robust infrastructure, cybersecurity, and risk frameworks.

Our Speakers

Dr. Kajal

IAS Joint Secretary Department for Promotion of Industry & Internal Trade, Ministry of Commerce & Industry

Government of India

Aditi Shukla

Head of India Shared Services and Country Head India

AXA XL

Prof. Abdul Aziz Seyid

Deputy Campus Head & Dean

ICFAI Business School

Aditya Patni

Partner

Khaitan & Co

Ajay Mahashur

Director Sales

Dun & Bradstreet India

Arun Bhimani

Vice President – Technology

Intech Creative Services

Anisha Awasthi

Sales Head – IT Staffing

Quess Corp

Apeksha Mattoo

Partner- General Corporate and Labour & Employment

Trilega

Chetan Hingu

Country Head - GCC & Value Business, Alliances

AMD

Devashish Patyal

Deputy CEO

Intech

Govind Joshi

Chief Operating Officer

Dun & Bradstreet India

Hitesh Sethi

Senior Director, Analytics and Business Advisory

Dun & Bradstreet India

Krishna Kabra

India Country Head GCC

Orange Business Services

Kamaljeet Singh Bedi

Vice President Information Technology Midland Credit Management

Encore Capital Group Company

Kavita Shah

IAS, Director IST & e-Governance

Department of Science & Technology (DST), Govt. of Gujarat

Kapil Joshi

CEO – IT Staffing

Quess Corp

Mayank Sharma

Regional Lead APAC

Google

Naveen Aggarwal

Chief Growth Officer

Redbrick Offices

Puneet Wadhwa

Country Head Director

Hatch

Rajiv Soni

Sr. Director IT Head and Site Lead

Stryker

Souma Kanti Paul

Director Data & AI

Dun & Bradstreet India

Supriya Kaul

Global IT GCC & Transformation Leader

CNH Industrial

Sushant Bhushan

Global Leader - Data, Insight & AI and India GCC Leader

Circle K

Tarun Sharma

Senior VP Marketing

Matrix Comsec

Umang Sood

Senior Sales Leader

Dun & Bradstreet India

Vipul Soni

VP AI Application Engineering & Ops

Maccain Foods

Ved Pandey

Head R&D & Director

Haier Appliances India Pvt Ltd

Vivek Gaur

Country Head & Managing Director

Colt India’s

Our Partners

Why Attend?

Why Attend?

Key Discussion Areas

Forces Shaping the Next Era of GCCs

A thought leadership publication examining how GCCs in India are strengthening their role as enterprise level strategic units. The report has covered:

  • Transformation of GCC mandates

  • Enterprise scale digital and AI capability development

  • Future ready talent and leadership ecosystems

  • Multi city scale and ecosystem partnerships

Agenda

  • How are GCCs evolving from execution centers to owners of strategic and innovative outcomes, and what enables or constrains this shift?
  • How are GCCs influencing enterprise-wide product roadmaps, platform strategies, and patent pipelines? Can you share examples where GCC-led innovation has shaped global business outcomes?
  • How are next generation technologies (cloud, data platforms, digital engineering, automation, emerging tech) enabling faster product innovation and IP creation in GCCs?
  • As GCCs gain greater autonomy, how are data privacy, data ownership, and trust being embedded into product and platform design?
  • As GCCs transition into product owners and strategic partners, what new or emergent risks arise from this changing business model? (IP exposure, accountability, regulatory risk, commercial risk, brand impact) and how are enterprises redefining governance, decision rights, and accountability to manage them?  

Moderator: Ajay Mahashur, Director Sales, Dun & Bradstreet India

Panelist:

  • Anisha Awasthi, Sales Head – IT Staffing, Quess Corp
  • Apeksha Mattoo, Partner- General Corporate and Labour & Employment, Trilegal
  • Kamaljeet Singh Bedi, Vice President Information Technology, Midland Credit Management, an Encore Capital Group Company
  • Puneet Wadhwa, Country Head, Director, Hatch
  • Rajiv Soni, Sr. Director IT Head and Site Lead, Stryker
  • Vivek Gaur, Country Head & Managing Director, Colt India’s
  • Which AI use cases are delivering the most measurable impact across efficiency, cost, revenue growth, innovation, and customer outcomes in GCCs today? (Context with real examples)
  • How are GCCs prioritizing and curating the right data for specific AI use cases, especially those driving growth, innovation, and enterprise impact? (data relevance, usecase alignment, business value)
  • As AI scales across geographies, how are GCCs managing fragmented data landscapes legacy systems, regional data silos, and crossborder data constraints to enable enterprisewide AI impact? (data fragmentation, integration, and global scale)
  • As AIled autonomy increases, where must human oversight remain critical to manage operational, regulatory, and reputational risk?
  • How are GCCs moving from isolated AI initiatives to enterprise-wide platforms that consistently scale productivity, innovation, and reuse across functions and regions?
  • How should enterprises measure success of AI initiatives across efficiency, growth, innovation velocity, and longterm business impact?

Proposed Moderator: Souma Kanti Paul, Director Data & AI, Dun & Bradstreet India

Panelists:

  • Arun Bhimani, Vice President – Technology, Intech Creative Services
  • Chetan Hingu, Country Head - GCC & Value Business, Alliances, AMD
  • Govind Joshi, Chief Operating Officer, Dun & Bradstreet India
  • Ved Pandey, Head R&D & Director, Haier Appliances India Pvt Ltd
  • Vipul Soni, VP AI Application Engineering & Ops, GCC Head, Maccain Foods
  • How are GCCs designing multilocation and global delivery models to scale with speed and resilience?
  • What role do infrastructure and real estate strategies play in enabling flexible, future ready GCC expansion while supporting evolving workforce models and employee experience?
  • As GCCs expand globally, how are leaders planning talent scalability hiring, leadership depth, and capability readiness across new and existing locations?
  • How are GCCs managing M&A integration when acquired or merged centers operate across different locations and geographies? (Operating models, talent integration, culture, and continuity)
  • How are Tier2 ecosystems and hybrid work models strengthening talent resilience and continuity at scale?

Moderator: Umang Sood, Senior Sales Leader, Dun & Bradstreet India

Panelists:

  • Aditi Shukla, Head of India Shared Services and Country Head India, AXA XL
  • Aditya Patni, Partner, Khaitan & Co
  • Mayank Sharma, Regional Lead, APAC, Google
  • Naveen Aggarwal, Chief Growth Officer, Redbrick Offices
  • Supriya Kaul, Global IT GCC & Transformation Leader, CNH Industrial
  • Tarun Sharma, Senior VP Marketing, Matrix Comsec

Contact Us

Dun & Bradstreet Information Services India Pvt. Ltd.
Godrej BKC 7th Floor Plot No. C-68, Avenue 3, G Block BKC
Bandra Kurla Complex, Bandra East, Mumbai - 400 072, Maharashtra
+91 - 22 – 49416666