Leading Mid Corporates 2020

11 www.bajajcapital.com | Customer Support Team: 1800-313-123123 Building meaningful relationships with delightful customer experience ‘’Treat your customer as your retired father, give advice, products & service to the client that you will give to your own family’’ Bajaj Capital’s core value by its founder K.K. Bajaj Bajaj Capital, one of India’s premier investment services companies, has more than five decades of experience in serving investors by keeping their interest at the forefront. The company was established as a brick-and-mortar retail financial services company, but has successfully fast-tracked its evolution into a completely digitized click-and-mortar organisation. The company serves more than 41 lacs investors with Asset Under Advisory (AUA) of ` 27,600 crore from more than 300+ branches across India. Bajaj Capital as a brand enjoys iconic customer loyalty and relationships. It has a unique position where it is now serving three generations of family members and serving each as per his needs. For the millennial Bajaj Capital offers amazing digital tools to cater to his do it now, for the generation X it offers the convenience and the service quality guarantee they aspire for and for the seniors it offers the trust, responsibility and dependability they seek. It’s now a digital age company with a rock solid bricks foundation. Bajaj Capital’s Managing Directors, Mr. Sanjiv Bajaj and Mr. Rajiv Bajaj, are considered amongst India’s foremost financial experts. Online Experience: On the company’s online platform, three generations of our clients (Grand Father, Father and Son/Daughter) can browse company website www.bajajcapital.com designed with Stanford’s design thinking methodology. The platform is based on design thinking and AIML learning for personalized solutions for all their personal finance and investment needs like mutual fund, company FDs, insurance, NPS, Loans and Credit Cards etc. The company also offer services for investors who are planning for retirement, financial assessment, tax saving solutions. Bajaj Capital clients can also avail complimentary portfolio review services and risk profiling. Meaningful Relationship: A.) Touch Points: Through its 300+ touch points widely spread across various parts of India and team of 4200+ highly qualified ‘Relationship Managers’ Bajaj Capital ensures a meaningful relationships with its clients. B.) Client Enablers: • Superior technology tools to help its RM’s provide amazing service to its clients. Its unique state of art B2B insurance & mutual fund platform enables 100% paperless transactions for clients on assisted mode, making their efficiency higher and providing the clients immediate service they demand • India’s first 100% fully online NPS platform • State of art technologies like Robo Calling & Messaging to help RM’s give excellent service experience to their clients C.) Knowledge Sharing: Company conducts investors conference and knowledge sharing webinars at client’s convenience on various investment and insurance related issues of its clients. It also offers FINtastic program along with its associate company International College of Financial Planning which teaches clients on how to create wealth. Always a first in innovation and customer centricity. D.) Focus on Total Wellbeing: Bajaj Capital has joined hands with OMNILIFE organization, which propagate a holistic way of living through its 10 pillars. Harmonising a balance in their movements, relationships, surroundings, etc. is at the crux of the whole OMNILIFE philosophy. Financial well-being is also one of the 10 pillars that make the client understand the financial stress factors in life and how one can resolve them with ease. E.) Research: The company has a team of highly qualified and experienced Research Professionals who tracks market and investments products and offers customized solutions according to the need of the clients. India’s most trusted financial distributor Head Office: Novus Tower, Gurgaon Three Pillars of Bajaj Capital: Trusted financial advisor | Best products & solutions | High Quality Service Dun & Bradstreet