D&B’s data depth, coupled with robust customer assessments came in handy for the customer to analyses credit risk assessments. This helped the customer to take informed credit decisions and risk assessment scoring.
The company had been grappling with the growing need to deliver customized credit risk assessments tailored to individual customer profiles, while simultaneously ensuring continuous and comprehensive monitoring of its entire customer base to mitigate potential financial risks.
Internally, the company faced challenges to build and maintain robust, scalable systems that can support highly customized credit risk assessments for a diverse customer base. This requires significant investment in data infrastructure, analytics capabilities, and skilled personnel. Additionally, ensuring real-time or frequent monitoring of all customer accounts adds operational complexity.
Externally, the company must navigate evolving customer expectations for personalized financial services, alongside increasing regulatory scrutiny and market volatility that demand more dynamic and transparent credit risk evaluation processes.
D&B addressed the company’s challenges with a two-fold solution—offline support for customized credit assessments and an online dashboard for continuous portfolio monitoring. Leveraging D&B’s rich data and robust risk models, the company was able to make informed credit decisions and proactively identify emerging risks through tools like Financial Analytics and quarterly EWS reports.
Product
Customized Credit Assessment Model, Finance Analytics
Industry
Pharma, Specialty Chemicals
Function
Risk Assessment
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