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D&B services facilitated as a well-positioned global partner for credit and data information with the company. With custom data analytics D&B delivered support and clarity of clients’ expectations.

Challenges faced by the client

The customer was seeking to significantly increase market penetration but was constrained by limited visibility into their existing market presence. To drive sustainable business growth, there is a critical need to establish a comprehensive and well-defined stakeholder universe. This will enable targeted strategies, deeper market insights, and more effective engagement with potential and existing customers.

Internal challenges

Internally, the organization faces limitations in data integration, stakeholder alignment, and a lack of a unified framework to assess and act on market intelligence. These gaps restrict the ability to make informed, strategic decisions.

External challenges

Externally, the customer contends with a highly competitive market environment, evolving consumer expectations, and fragmented market visibility. The absence of a clearly defined stakeholder universe further complicates efforts to identify growth opportunities and tailor outreach strategies effectively.

How D&B helped?

Dun & Bradstreet, as a trusted global partner, provided the company with access to the world’s largest commercial database—nearly three times larger than the next competitor—delivering unmatched data quality and depth. By aligning closely with their expectations, we offered tailored, timely solutions and end-to-end support, ensuring fast, effective execution and measurable business impact.

Key learnings

  • Increased Market Penetration for Right Customers
  • Accelerated Business Growth Through Market Intelligence
  • Improved Operational Efficiency Through Timely Data Delivery

Product

Custom Data Analytics

Industry

Oil

Function

Customer Engagement

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