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As sustainability becomes a business imperative, organizations are leading the charge by embedding environmental, social, and governance (ESG) practices into their operations. Recognizing growing regulatory expectations and stakeholder scrutiny, the organization set out to strengthen its ESG foundations. The company aimed to raise internal awareness, develop a formal ESG policy, conduct Scope 1, 2, and 3 GHG accounting, and establish a long-term roadmap with actionable KPIs—all within a defined timeline.

Challenges faced by the client

The organization recognized the growing need to integrate sustainability into its core operations, driven by rising regulatory expectations, investor scrutiny, and the global shift toward transparent ESG reporting. The organization aimed to enhance its ESG maturity by building internal awareness, formalizing its ESG policy, conducting full-scope GHG emissions accounting (Scope 1, 2, and 3), and developing a long-term ESG roadmap with actionable KPIs. However, achieving this transformation within a defined timeline presented several complex challenges.

Internal challenges

The organization lacked a formal ESG policy and the organizational awareness necessary for effective cross-functional implementation. The absence of structured systems for emissions data collection, particularly for Scope 3, made it difficult to establish reliable baselines or identify reduction opportunities. Additionally, internal capabilities around sustainability governance were limited, creating a need for dedicated training, systems development, and alignment with global ESG frameworks.

External challenges

The organization was operating in a rapidly evolving sustainability landscape. Regulatory demands around GHG disclosures were intensifying, especially in relation to Scope 3 emissions, which are notoriously difficult to quantify and manage. At the same time, investors, customers, and business partners were increasingly prioritizing sustainability performance as a factor in decision-making. Without a formal ESG framework in place, the organization faced challenges in responding proactively to these growing external pressures and future-proofing its business against compliance risks.

How D&B helped?

Dun & Bradstreet guided the organization through ESG transformation by running practical workshops to boost awareness of regulations and best practices. They helped create a tailored ESG policy and introduced easy-to-use data templates with training for accurate Scope 1 and 2 emissions tracking. By engaging stakeholders, they identified key Scope 3 emissions and calculated the full carbon footprint. D&B then crafted a clear decarbonization strategy with measurable KPIs and built a multi-year ESG roadmap to keep the organization on track for long-term sustainability success.

Key learnings

  • Raised ESG awareness through focused workshops on regulations and best practices.
  • Developed a customized ESG policy aligned with organization's operations.
  • Improved emissions tracking with data templates, training, and identified key Scope 3 categories.
  • Delivered a detailed GHG inventory, decarbonization strategy, and multi-year ESG roadmap.

Product

ESG

Industry

Healthcare

Function

Supply Chain

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