SPECIAL TERMS & CONDITIONS FOR D&B HOOVERS SERVICE

Use of Service:

Dun & Bradstreet shall issue to Customer a confidential access code assigned to Customer (“Customer Account ID”) for authorized use and access to the Services by a user.  Customer may provide the Customer Account ID to its employees, up to the quantity of Seat(s) licensed hereunder (each, an “Authorized User”).  A “User ID” means the unique and distinctive “log-on” identifier selected by an Authorized User that is used in conjunction with an Authorised User selected password that enables authorized access to the Services. Each individual Authorized User represents one Seat, regardless of whether the individual is actively using the Service at any given time. No User ID sharing is permitted except in the event of a transition of responsibilities from a current authorized individual to his or her replacement, which shall be no longer than thirty (30) days. Information accessed through the Services may not be shared outside of the licensed seat population.

Dun & Bradstreet reserves the right to monitor the Services set forth in this Order subscribed to by Customer to audit Customer’s and Authorised User(s)’ compliance with the terms of this Agreement, including the right to deploy IP authentication and/or protected PDF digital rights management. Customer acknowledges that such monitoring of use may include determining whether or not the Service is accessed under the account from multiple IP addresses, as well as noting excessive use or Authorised Users.  Authorised Users shall not copy, download, upload or in any other way reproduce Information for the purpose of aggregating Information.  Systematic access or extraction of content from the Service, including the use of "bots" or "spiders", is prohibited. If Dun & Bradstreet has reason to believe Customer is not in compliance with this Order, Dun & Bradstreet reserves the right, in addition to any other remedies available under this Agreement or under applicable law, to assess additional charges for Authorised Users in excess of the number authorized. Dun & Bradstreet may suspend Customer’s access to the Services if Dun & Bradstreet reasonably suspects or believes it detects any prohibited use of the Services.  Any investigation will be carried out promptly and Customer agrees to cooperate with Dun & Bradstreet in connection with any such investigation.  A suspension under this section shall not modify or otherwise be deemed a waiver of Dun & Bradstreet’s right to terminate, or any other right or remedy, available under the Agreement or under applicable law.

In consideration for the rights granted under the terms of this Order, Customer grants Dun & Bradstreet the right to reference Customer as a client of Dun & Bradstreet, including the use of Customer’s logo in Dun & Bradstreet marketing materials, and to issue a press release to that effect. ( No, do not use the Customer name or logo as a reference or in a press release).

CRM & Marketing Automation Connectors:

CRM and Marketing Automation Connectors are included with D&B Hoovers Advantage and Premium subscriptions. The CRM and Marketing Automation Connectors provide inbound processing of records (up to the maximum records allowed per the Service) during the Term of this Order. Dun & Bradstreet shall provide access to one CRM and/or one Marketing Automation Connector supported by Dun & Bradstreet upon request of Customer. Any new data match and append Services requested, as well as any additional company records requested, will be subject to a new Order or signed amendment, which may include additional fees.

Contact Information:

Dun & Bradstreet represents that the Information has been collected and compiled in accordance with applicable local, state, central and international laws, rules or regulations, but Dun & Bradstreet does not guarantee that the Customer’s use of the Information meets the requirements of any applicable central or state law, rule or regulation, including but not limited to, wireless suppression lists, the CAN-SPAM Act, and “Do Not Call” lists. Contact Information has not been obtained directly from the Data Subjects and the Data Subjects have not opted in or otherwise expressly consented to having their information sold for marketing purposes.  Except as set forth in the first sentence of this paragraph, Dun & Bradstreet shall not be liable for any damages, losses, costs, claims or expenses with respect to any data privacy, legal or compliance violation arising out of or related to Customer’s use of Contact Information.  Customer’s use of the Contact Information shall be for its own marketing and sales purposes and all opt-out provisions and/or opt out links in Customer’s marketing and sales materials shall pertain to opting out of Customer’s marketing lists and/or Customer’s databases only. “Contact Information” means professional information Dun & Bradstreet collects and compiles relating to a person in the context of business which may include but is not limited to, names, titles, business phone and facsimile numbers, wireless devices, e-mail addresses and physical addresses, and social media handles. “Data Subject” means an individual person who is the subject of, represented within or identifiable by Contact Information.

Privacy Principles For EU Personal Data:

This Section applies only to the extent that Personal Data from the European Union (as defined by European data protection legislation) is downloaded by Customer.  Personal Data from the European Union can only be transferred in accordance with applicable data protection laws, which may require Customer outside of jurisdictions deemed adequate by the EU to (i) enter into the EU standard contractual clauses, or (ii) process Personal Data in a manner consistent with privacy principles designed by the U.S. Department of Commerce and European Commission available at https://www.privacyshield.gov (“Privacy Principles”).  Customer warrants and undertakes that: i) use of Personal Data will be for limited and legitimate purposes as specified in an Order; ii) it will provide the same level of protection as the Privacy Principles and will notify Dun & Bradstreet if it makes a determination that it can no longer meet this obligation; and (iii) upon notice, including under (ii), take reasonable and appropriate steps to stop processing such Personal Data or remediate unauthorized use.

Product and Data Lifecycle:

The Dun & Bradstreet Services licensed under this Order are subject to Dun & Bradstreet’s Global Product and Data Lifecycle Policy, as set forth at https://www.dnb.com/product-lifecycle-policy.html which is incorporated herein.